Frequently Asked Questions
Everything you need to know so you can use these cases like a pro.
This case was created because other cases hide your iPhone’s beauty, and no matter the thickness, they make your already large iPhone broader and harder to hold single-handedly. This case is a tank of a case that is comfortable to hold and use – consider it the future of case design.
There is absolutely nothing like this case on the market. Every other case manufacturer tries to entomb your iPhone into a shell completely, but with our brand, we want to give you the beauty of your iPhone back while protecting it to the highest level possible. It is a combination of its sleek design, comfort, utility with our magnet mount, and unique finishes that genuinely makes this product impossible to find anywhere else.
This case is for anybody that loves their iPhone but dislikes bulky cases or cases in general. It is unlike anything out there; it is the closest you can get to using your iPhone naked while protecting it from common falls.
Yes, despite the exposed sides, which are a complete game-changer for comfort, we compensated with heavily armored corners and a TPE shock absorbent liner inside. In our years of dropping iPhones and cases, we have learned that your iPhone will fall on its edges or the back/front most often, which results in costly damage. With average day to day usage, this case can be counted on to save your iPhone from falls while leveling up your comfort while using it.
We include two sets of side protectant cutouts made from clear 3M vinyl to protect against scratches from daily wear and tear. A premium glass screen protector is also included in the box.
Yes, all of our cases will continue to support wireless charging without interference.
This case was a passion project, with over 1,000 hours spent designing and prototyping. We produced over 50 prototypes throughout 2019 as we continually refined and sculpted every detail. When you hold yours, you will appreciate why it took us so long to get it to market. We genuinely believe it is unique and a work of art on its own. We poured our hearts and souls into designing the perfect case for a product that has been in the works for over a decade. We hope it makes your iPhone proud!
After our first shipment has been dispatched, we will immediately begin working on a sticky magnetic pad and basic vent mounts for your vehicle; we were not able to design these in time, and we did not want to rush them as a result. Later in 2020, a magnetic wireless charger mount for your car, a magnetic wallet attachment, and a magnetic pop socket attachment are planned.
Stay tuned for updates! (2021)
We will continue to innovate and refine in a very saturated market and challenge the industry to the highest standards. A top tier closed sided case is next, along with a host of magnetic attachments; 2020 will be a hectic year!
If for any reason, our case does not meet your expectations, we accept returns within 15 days after delivery. Contact email@example.com to start your return.
Customer is responsible for return shipping costs. To Insure you get your refund please provide our team with tracking information. We are NOT responsible for lost or stolen packages. If your return package gets LOST and we did not receive tracking information, we will not be able to process your return and issue a refund. We have a 15 day return policy which means you must request a return within 15 days of the items arrival.
Refunds will be issues upon items returned arrival, this may take a few days to process.
9813 SE 16th St
Vancouver WA, 98664
Our business hours are Monday-Friday. Orders placed Monday-Friday will be shipped within 48 business hours after payment has been cleared. We do not ship on weekends. Orders placed on Friday after 3pm will be shipped with in 48 hours next business day.
We cannot guarantee that you will or will not be charged any customs taxes or duties in your residing country.
Customers ordering outside the United States are responsible for all applicable customs, duties, taxes and fees that may apply in residing country. Please contact your country's customs office for respective charges and rates that may apply on incoming packages.
We at Phone Rebel Inc. are unable to advise on or if fees maybe applied in your country. We recommend before purchasing from us you (the customer) contacting your country's customs office or tax agency for respective charges and rates that may be applied.